Symantec Secure One Services

Providing exceptional customer service and support on the most complex cyber security issues

Overview

The Secure One Services program is aimed at Symantec Partners who consider services and support an integral part of their business. It is an invite only program that enables partners to grow their services portfolio in partnership with Symantec. These partners must meet a set of stringent support readiness and training requirements, including Symantec accreditations to be eligible for the program. Once accepted partners are entitled to exclusive enablement, recognition and financial (where applicable) benefits to help them be more successful.

  • Find a Secure One Services Partner. Please select “Offers Symantec enterprise product technical support” from the drop down menu  
  • Not a Secure One Service Partner and want to become one? Please speak to your Symantec Channel Account Manager.
Symantec Secure One Services

Focus Area

Secure One Services partners can deliver support services on the following Symantec products. Partners can choose to become accredited on a single focus area or in multiple, depending on their technical expertise and End Customer security requirements.

Cloud Security

Email Security

Endpoint Security

Information Protection

Network Security

Symantec has outlined support training requirements for each product and all Partners must have a minimum number of support personnel trained on each product they support.

Symantec Secure One Services Partner of the Year

Every year we award one partner in each of our geographic regions with the Secure One Services Partner of the Year honor. This award recognizes the exceptional level of Technical Support that the winning Partners provide to our mutual customers, along with the high levels of business retention they achieved over the year.

For Symantec’s Fiscal Year 19 the Partner of the Year winners are:

Symantec Secure One Services Excellence Awards

Partners who narrowly missed out on earning the Partner of the Year accolade are awarded the Secure One Services Excellence award for FY19. Those partners are: